Case Studies

Learn about our recent successes delivering expert strategic social listening services across platforms such as Brandwatch, Netbase, Synthesio, Talkwalker, and Sprinklr.

Featured Client Interview

Social Listening for a Fortune 500 Company

Guiding a market penetration strategy for a new service launch

Our banking client needed to explore consumer conversation around money transfers for companies, including some of the sector’s heaviest hitters; PayPal, Amazon Pay, and TransferWise.


Informing a recruitment & retention strategy

When you are a world-leading confectionery manufacturer, good staff are as important as good chocolate. Our client was finding it difficult to recruit and retain the right talent, and was experiencing high employee turnover.


Framing an eco-friendly product and marketing strategy

In a crowded landscape, our feminine care client struggled to find their market position and their brand voice. They needed support in finding it among numerous noisy online conversations.

Featured Client Interview

Building a successful community management strategy

social listening agency dec

Implementing social listening tools and on-going reporting

Our client needed real-time monitoring for their national fundraising campaigns to maximise their ability to respond to upcoming crises as they happen.


Informing a market viability and penetration strategy

Our client was interested in the viability of Compass Box as an investment opportunity. The brand had grown exponentially without much input from investors or paid marketing.

5G-Consumer-Research-Strategy-GSMA telecoms

Shaping a marketing strategy for the launch of 5G service 

Primed for a 5G service launch, our global telecommunications client wanted to understand the spread of 5G conspiracy conversation online.

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