make informed, consumer-led business decisions

Redefine the way you leverage social listening with our team of digital consumer insights consultants.

What we do

We are a team of award-winning strategy consultants who specialise in social listening and digital consumer insights.

We reveal digital consumer behaviours, uncover market penetration opportunities and inform new product ideation. Empower your team to answer case-strategic questions, leverage consumer insights strategically and make value-led decisions within your business.

Our services

We help you reframe the way you use social listening and customer data within your business. Focus your resources on making informed, consumer-led business decisions. 

From dissecting slang to interpreting cultural nuances; we focus on the psychology of choice, identifying trends and translating your customers’ voice.

At our core, we are strategists. We offer a wealth of research, analytical and commercial experience. Loaded with insights, we guide you in making valuable, evidence-based decisions. Give your teams the freedom to manage your tools effectively and implement insights strategically.


Good data educates; great insight transforms. We provide research and reporting that answers key questions about your digital consumers and marketplace, so that you can make key business decisions based on clear evidence. 


Our workshops will enable you to better understand your customers, assist with the development of mature digital strategies and turn your team into in-house experts. Harness our knowledge and experience to translate your data into tangible insights and strategic business opportunities.


Our team has been working with social listening tools for 30 years+ combined. We have the technical skills and expertise to ensure your tools are setup and managed correctly, allowing you to gain a return on your tools investment. 

PSSST. Wanna see something cool?

Dazzle your directors with dashboards.
Wrangle your results with rules.

Our light-touch, open-source community area will give you access to pre-configured social listening goodies that have already saved 3000+ industry hours and counting.

We’re building out a collection of time savers and heavy lifters for any power user of tools such as Brandwatch and Talkwalker to use again and again.

Our clients

Ten Bear Group worked closely with us as part of our extended team to provide a reliable and useful daily service, delivering actionable insights to help optimise our communications approach in real time. If you need a nimble and reliable social listening and analytics team, Ten Bear Group are a great choice.

Ann Longley

Head of Digital, Disasters Emergency Committee

We have been working with the Ten Bear team on a number of client engagements. What has impressed me most is their flexibility and attention to detail in delivering a high quality output. They really went the extra mile to ensure that the key consumer questions we set out to answer were fully covered, and added valuable additional insights to support these. Our clients continue to be delighted with the outcomes.

Daniel Meere

Managing Director, Axis Corporate

We needed specialist team of data analysts to support the creation and development of our social listening product. As a startup, it was imperative that we chose the right company to work with. Ten Bear Group’s expertise and experience throughout the past year has proven invaluable and we are excited to continue working with them.

Jonathan Cooper-Bagnall

Managing Director, Cataytics Hub (Proxima Group)

“Ten Bear’s expertise and experience throughout the past year has proven invaluable and we are excited to continue working with them.”
~ Jonathan Cooper-Bagnall, Proxima Group


Contact us

We service clients globally and have remote offices in Brighton, New York and Singapore

P:  +44 (0) 330 223 1634
A:  Telecom House, 125-135 Preston Road, Brighton, BN1 6AF, United Kingdom

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+44 (0) 330 223 1634