Build a consumer-led product strategy

Take the guesswork out of optimising your products and services. 

What we do

We are a team of specialists who inform product and service strategies using AI, consumer insights, and social data. 

We reveal digital consumer behaviours, uncover market penetration opportunities and inform new product ideation. Our insights enable you to answer case-strategic questions, leverage consumer insights strategically and make value-led decisions within your business.

Our services

From dissecting slang to interpreting cultural nuances; we focus on the psychology of choice, identifying trends and translating your customers’ voice to answer key questions such as;

  • How do we differentiate our service?
  • How viable is our new product?
  • How do we increase our market penetration?
  • What do consumers think of our current offering?

At our core, we are strategists. We offer a wealth of customer research, analytical and commercial experience. Loaded with insights, we guide you in making valuable, evidence-based decisions to inform all stages of your product and service strategy.

How we do it

We answer your question using AI, social listening, search listening and consumer behaviour technologies to identify thousands of consumer conversations, cultural trends and customer insights.

We then combine this with proprietary research methodologies and our specialist group of hand-picked strategists to help shape and inform your product and service strategy.

Our clients

Ten Bear Group worked closely with us as part of our extended team to provide a reliable and useful daily service, delivering actionable insights to help optimise our communications approach in real time. If you need a nimble and reliable social listening and analytics team, Ten Bear Group are a great choice.

Ann Longley

Head of Digital, Disasters Emergency Committee

We have been working with the Ten Bear team on a number of client engagements. What has impressed me most is their flexibility and attention to detail in delivering a high quality output. They really went the extra mile to ensure that the key consumer questions we set out to answer were fully covered, and added valuable additional insights to support these. Our clients continue to be delighted with the outcomes.

Daniel Meere

Managing Director, Axis Corporate

We needed specialist team to support the creation and development of our new SaaS product. As a startup, it was imperative that we chose the right company to work with. Ten Bear Group’s expertise and experience throughout the past year has proven invaluable and we are excited to continue working with them.

Jonathan Cooper-Bagnall

Managing Director, Proxima Group

“Ten Bear’s expertise and experience throughout the past year has proven invaluable and we are excited to continue working with them.”
~ Jonathan Cooper-Bagnall, Proxima Group


Contact us

We service clients globally and have remote offices in Brighton, New York and Singapore

P:  +44 (0) 330 223 1634
A:  Telecom House, 125-135 Preston Road, Brighton, BN1 6AF, United Kingdom

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+44 (0) 330 223 1634